ONE DIRECTOR. FIVE SPECIALISTS. YOUR NEXT MARKET.

Your AI-powered team
for ASEAN expansion.

From your product deck to relevant buyers, personalised outreach and qualified conversations. Your AI team does the groundwork. You build the relationships.

See how it works

01 You set the direction.02 AI does the groundwork.03 You build the relationship.

CHINAYOUR AI TEAMASEAN

An Industry Connect experience · Communication21

ASEAN EXPANSION TEAMILLUSTRATIVE WORKFLOW

Your business in ChinaYour products. Your next market.

YOU LEAD

YOUR NEXT MARKETS

MalaysiaSingaporeIndonesiaThailandVietnamPhilippines

ONE SIMPLE EXAMPLE / CHINA TO MALAYSIA

You make the cups.
We help find the cafés.

You sell takeaway cups. You want café buyers in Malaysia. Give your AI team the product deck and a goal — then follow the work from first match to a sample request.

YOUR PRODUCTPaper takeaway cupsYOUR TARGETCafé groups in Malaysia

FROM PRODUCT TO CONVERSATIONDEMO

01 / YOUR PRODUCTA cup worth
talking about.Your product. New markets.

AI FINDS THE FIT

02 / POTENTIAL BUYERA café group in MalaysiaTakeaway drinks. Recurring cup purchases.

03 / EXAMPLE REPLY

“Can you send us samples
with our logo?”

Next: your team confirms the details and arranges samples.

Illustrative supplier, buyer and conversation. No real customer relationship or result is implied; this demonstration sends no messages.

MEET YOUR TEAM / 00

Your AI Marketing Director.

Turns your business context into a clear expansion brief and focused missions. Connects research, writing and outreach around the same objective.

EXAMPLE MISSION Café groups · Malaysia

From business goal to team briefIllustrative activity

INPUT

Paper cup catalogue, a supplier brief and the goal of finding café buyers in Malaysia.

CURRENT WORK

Defining the audience, market and desired first conversation.

LAST OUTPUT

Mission brief: research Malaysian café groups with takeaway drinks.

HANDOFF

A shared mission for the specialist team, ready for your review.

AI prepares and progresses the work. You own the direction. Review the mission, choose assisted or scheduled execution, and take over commercial conversations. This team view illustrates the workflow; execution follows your workspace settings.

THE WHOLE JOURNEY

From “Who do I sell to?”
to “Can we see a sample?”

One product. One market. A team that moves the work forward.

01YOU SHARE

Upload your cup deck.

Add your website or PDF / PPT. Tell the team what you sell and which product facts it can use.

Your product, understood

02YOU SET THE GOAL

“Find café buyers in Malaysia.”

Choose the market and buyer type. The AI Director turns your goal into a mission for the team.

A focused mission

03AI RESEARCHES

Find cafés that sell takeaway drinks.

Review evidence, available business contacts and why each café may fit. Skip consumers and other cup manufacturers.

Relevant prospects

04AI REACHES OUT

“Would you like to see our cup range?”

AI drafts a relevant introduction. Eligible emails follow your approvals, sending schedule and limits.

A conversation started

05YOU TAKE IT FORWARD

“Please send branded samples.”

AI identifies the request and surfaces the conversation. Your team confirms quantities, pricing and the next step.

A sample discussion

The sample request is an example of a useful next step, not a promised result. You stay in control of commercial decisions.

FROM BUSINESS KNOWLEDGE TO BUSINESS CONVERSATIONS

Your ambition.
A team to move it forward.

A website, a catalogue, a clear goal. Your AI team connects the dots — and brings you in when the conversation matters.

WebsitePDF / PPTYour brief

MISSION BRIEF / 01Our next market

OFFERPaper takeaway cups

AUDIENCECafé groups

MARKETMalaysia

Ready for your review

01 / GIVE THE TEAM DIRECTION

Your business, understood.

Company knowledge and your instructions become a focused mission, with a defined audience and objective.

Example café groupFictional café buyer · Demonstration

Commercial role: Café buyer
Product relevance: Evidence found
Next step: Review the match

RESEARCH / EVIDENCE / REVIEW

02 / FIND A REASON TO CONNECT

Relevant prospects. Clear reasons.

Research agents assess company fit, surface supporting evidence and explain what still needs checking.

WRITING AGENT · DRAFT

I noticed you offer takeaway drinks. Would you like to see our paper cup range?

EXAMPLE BUYER REPLY

Can you send us samples with our logo?

Your next conversationInterest identified · Review & take over

03 / TURN INTEREST INTO A NEXT STEP

Move the relationship forward.

Relevant drafts and reply context help your team qualify interest and take over commercial discussions.

Fictional buyer, messages and outcomes. This demonstration sends no email.Explore the platform demo

YOUR EXPANSION TEAM, IN PRACTICE

Different specialists.
One expansion goal.

Your AI team works from the same company knowledge, with a separate mission for each audience and objective. Every step produces work you can inspect and act on.

Research agent

Research a specific audience and market.

AI Marketing Director

Work from websites, text and sales materials.

Writing agent

Give every draft a clear offer and next step.

Outreach agent

Review each message or schedule execution.

Reply agent

Understand requests and take over interest.

Handoff & visibility

See research, sends, replies and exceptions.

WATCH YOUR AI TEAM AT WORK

One mission. A team that moves it forward.

Explore the interactive platform demo

RESEARCH AGENT / COMPANY REVIEW

A shortlist with reasons.

01 — 04

Example café group

Café group · Malaysia · Fictional example

Research candidate

COMPANY EVIDENCE

Example evidence: a café website lists takeaway drinks and several locations. Buyer and evidence are fictional for this demonstration.

WHY IT MAY FIT

Takeaway drinks suggest recurring cup needs. Current suppliers, buying authority and interest still need confirmation.

Also reviewed: Example cup manufacturerNot a café buyer +

This example company manufactures cups itself. It does not match a mission to find café buyers, so it is excluded with a visible reason.

What AI did

Reviews company evidence against your mission and explains both selected and excluded candidates.

Markets you can explore

SingaporeMalaysiaIndonesiaThailandVietnamPhilippines

YOUR RESEARCH AGENT

A reason to reach out.
Not just a name.

Your Research Agent looks for businesses that match the mission, reviews company evidence and explains why each prospect may be worth a conversation.

Target by business purpose. Look for distributors, buyers or complementary partners around your offer.
Understand the recommendation. Review company context, matching rationale and available contact details.
Inspect the source company. Open its website from the lead record before deciding what to do next.
See the exclusions too. Candidates that do not fit remain visible with a reason, rather than disappearing from the process.

Explore a research example

Research briefIllustrative mission

What we sell: Paper takeaway cups from a China-based supplier
Who we want to meet: Café groups serving takeaway drinks
Where: Malaysia
What makes a fit: Takeaway drink service, business locations and a potential need for paper cups

Consider

A café group with takeaway drinks; confirm its purchasing needs.

Exclude

A consumer buying cups for a private party, or another cup manufacturer.

YOUR AI MARKETING DIRECTOR

Give your AI Director
the bigger picture.

Your AI Director starts with what you sell, who you want to reach and why. A website and a written brief are enough. Add decks, catalogues and approved material to give the whole team richer context.

Combine sources. Use website content, free text, PDFs and PowerPoint files to explain the business.
Separate your objectives. Keep different audiences and markets in their own missions, with up to three active missions in the current workspace.
Keep your positioning current. Add new materials, refine the offer and refresh missions as your priorities change.
Represent clients clearly. Each client has its own company knowledge, missions and conversations.

One company, different objectivesIllustrative setup

Website + Company brief + Product catalogue

Mission 01Café buyers

Café groups · Malaysia

Mission 02Restaurant buyers

Restaurant groups · Malaysia

Mission 03Packaging distributors

Food-service packaging distributors · Malaysia

Shared company information. A distinct audience, objective and message for each mission.

YOUR WRITING AGENT

Write towards
the response you want.

Your Writing Agent combines the prospect’s business with your offer. Your instructions guide the language, tone, key points and response you want.

Set the message. Specify language, tone, length, key points, offer and call to action.
Set the boundaries. Include required wording, claims to avoid and subjects the email should leave out.
Keep facts with the draft. Use company knowledge and the mission objective alongside prospect context.
Review and refine. Saved instructions apply to new drafts and rewrites. Existing emails are not silently rewritten.

See a sample writing brief

From instructions to introductionIllustrative draft

Writing brief

English. Under 100 words. Mention takeaway drinks and offer our cup catalogue. Do not invent prices, certifications, sample availability or delivery dates.

Sample draft · Not sent
Subject: Paper cups for your takeaway drinks?

Hi team,

I noticed your café offers takeaway drinks. We are a China-based paper cup supplier looking to work with café groups in Malaysia.

Would it be useful to see our cup range? I can send a catalogue for your team to review.

ONBOARD YOUR AI TEAM

Brief your director.
Put your team to work.

Start with what you have. A presentation is optional.

Add your company context

Use your website, free text, PDF or PowerPoint. Combine sources to explain what you sell and what makes it useful.

WebsiteTextPDFPPT

Review the mission

Confirm the audience, market and goal. Add writing instructions for language, tone, offer and the response you want.

“Find Malaysian distributors for our Paper takeaway cups.”

Choose how work progresses

Review drafts yourself or configure scheduled outreach. Set your sending identity and limits before emails go out.

Compare the two modes

Keep refining. Add new materials, update instructions and refresh missions as your business changes.

YOU CHOOSE THE LEVEL OF AUTOMATION

Your team. Your rules.
Your pace.

You decide whether to review the work step by step or schedule execution around your settings.

AAI-ASSISTED

Review & approve.

For teams that want AI to handle the preparation and keep execution in their hands.

Research leads around your missions
Get drafts based on your brief
Choose the leads and messages to progress

Your role Review and progress the work

BAUTOPILOT

Scheduled execution.

For teams ready to automate daily research, drafting and eligible sending.

Run active missions on a daily schedule
Apply configured sending capacity and checks
Bring replies and exceptions to your attention

Your role Set direction and handle interest

What changes between the two operating modes
Work	AI-assisted	Autopilot
Company context and missions	Set and refine the brief	Set and refine the brief
Lead research and email drafts	AI prepares work for review	Included in scheduled execution
Sending	Your team decides what to progress	Eligible sending follows the configured schedule
Sender identity and limits	Apply to outgoing messages	Apply to outgoing messages
Interested replies and meetings	Your team takes over	Your team takes over

Send as your business

Your connected mailbox, or Communication21 representing your company. Your profile generates the email signature.

See what happened

Review historical leads, drafts, sent messages and replies. Choose Telegram alerts for the events you care about.

Keep each client separate

Company knowledge, missions and conversations belong to each client workspace. Sending follows the selected identity.

YOUR REPLY & HANDOFF AGENTS

Know what came back.
Know what needs you.

Your Reply Agent helps understand what a prospect wants and prepares eligible responses from approved information. Interested conversations come back with the company and mission context your team needs.

A request for information

AI classifies the request. Eligible responses can use the client’s approved materials, such as a company profile or product overview.

Next: share relevant information

Interest in a conversation

Your team reviews the thread, checks the commercial fit and takes over qualification or meeting arrangements.

Next: a human takes the relationship forward

An opt-out or exception

Opt-outs are handled in the outreach workflow. Sending failures and other exceptions remain visible for attention.

Next: respect the response and review the issue

Meeting arrangements stay with your team. The current setup does not book directly into a connected calendar.

Activity, history & notifications

Check progress without
reconstructing the work.

Review today’s recommendations alongside historical leads, email drafts, sent messages and replies. See both successful actions and work that needs attention.

Research decisions: which companies were suggested, which were not selected and why.
Sending history: the messages that went out and failures that need review.
Conversation context: replies and the company and mission they belong to.
Optional Telegram notifications: choose the events you want to hear about, including processing updates, email sends, replies and recorded meeting events.

The updates you can followIllustrative events

Lead research completed
Review the recommendation and supporting company information.
Email sent
See the message and sending identity in the outbox.
Processing needs attention
Open the unsuccessful action and review the available reason.
A prospect replied
Read the response in its original company and mission context.

Workspace + Telegram

Keep a full record in the workspace. Use optional notifications for the moments that matter to you.

AN AI EXPANSION TEAM FOR YOUR BUSINESS

Your offer.
Your market. Your AI team.

ILLUSTRATIVE MISSION / EXPORT GROWTH

Find a route into
your next market.

Identify importers, distributors and relevant business buyers around your product range and export goals.

YOUR STARTING POINT: Paper cup deck + Malaysia brief
RESEARCH FOCUS: Café groups with takeaway service
FIRST CONVERSATION: Sample requirements & buyer interest
EXAMPLE MARKET: China to Malaysia

The business challenge

A Chinese paper cup supplier has a product deck but needs help finding café buyers in Malaysia.

What the system prepares

Company research, the reason for each potential fit and an introduction based on the catalogue and export brief.

What your team does next

Confirm cup sizes, quantities and sample requirements, then discuss pricing with the buyer.

Practical setup guides

Give the system a brief
your sales team would understand.

Use these examples to prepare your first mission. Open each guide for the details.

Write a focused mission

Define the product, audience, market and next step.

Start with four answers: What do you sell? Which businesses need it? Where are they? What response do you want?

We manufacture paper takeaway cups in China. Find café groups in Malaysia that serve takeaway drinks. Offer our product catalogue and ask about their cup requirements.

Add exclusions: private consumers, cup manufacturers and businesses that do not serve takeaway drinks. If you want a different audience or market, create a separate mission so its research and message stay focused.

Write useful email instructions

Specify the offer, language, tone and boundaries.

Write in English, under 100 words. Start with why the prospect’s business is relevant. Introduce our product range in one sentence. Ask if they are open to reviewing a product overview. Use a direct, professional tone. Do not invent certifications, customer names, prices or delivery commitments.

Include required wording and anything to avoid. Save the instructions before creating or rewriting drafts, then review the resulting email against your brief.

Prepare the sending setup

Confirm identity, content, capacity and responsibility.

Choose your own connected sending identity or Communication21 representing your business.
Complete the sender profile and company details used by the signature.
Review the mission, writing brief, first draft and approved materials.
Choose assisted review or Autopilot, then confirm the schedule and sending limits.
Decide who will handle interested replies and meeting arrangements.
Select the Telegram events you want to receive, if you use notifications.

Daily capacity is a limit, not a promise of volume. Available contacts, research results, mailbox capacity and sending checks affect execution.

Before you start

A few things
you may want to know.

Can I start without a deck or an attachment?+

Yes. Use your website and a written brief to explain the company and your goal. You can add PDFs or PowerPoint materials later. Outreach can begin with a relevant text introduction; an attachment is not required for every email.

Will changing my writing instructions update old drafts?+

Saved instructions guide new drafts and rewrites. Existing emails are not automatically replaced. Review the draft you intend to send and request a rewrite when you want it to use your latest brief.

Why might a run produce fewer leads or sends than its limit?+

The limit is available capacity, not guaranteed output. Company fit, published contact details, research completion, mailbox capacity and recipient checks all affect what can progress. Review the research decisions and recorded exceptions to understand the result.

What does the AI do with replies?+

It classifies incoming replies and keeps the conversation context. Eligible requests for materials can use approved information. Your team takes over interested conversations, qualification and meeting arrangements.

Can I review emails before they go out?+

Yes. Use the assisted workflow to review leads and drafts and decide what to progress. Autopilot schedules eligible sending within the configured limits and checks. It does not guarantee that a set number of emails will be sent.

Who appears as the sender?+

Use your own connected sending identity, or have Communication21 represent your business. The sender details and company-specific signature disclose the arrangement.

Can I run several missions or represent several clients?+

Missions separate audiences, markets and outreach goals. The current workspace supports up to three active missions. Each client has separate knowledge, missions and conversations; a shared agency mailbox shares its sending capacity.

What results should I expect?+

Expect researched prospects, relevant drafts and visibility into sending and replies. Responses depend on your offer, target fit, available contact information and mailbox reputation. Replies, meetings and inbox placement are not guaranteed.

What channels and integrations are included?+

The current product focuses on email research, outreach and reply workflows, with optional Telegram notifications. Automated social messaging, phone calls and direct CRM or calendar synchronization are not part of the current setup.

How do we choose a package?+

We’ll discuss your market, mission scope, sending arrangement and review preferences, then walk you through the assisted and Autopilot options. Start with your website and a written brief; you can add PDF or PowerPoint materials at any time.

Start a conversation

Meet your AI-powered team
for ASEAN expansion.

Tell us where you want to grow. We’ll show you how an AI Marketing Director and specialist agents can support your ASEAN expansion.